60 Second Guide: Outsourcing
You know those people who can’t delegate. The ones who want everything done a certain way, so it’s better if they do it themselves.
I completely understand. However, having to do everything yourself really limits how much progress you can make on your business. And it can have detrimental effects on our family lives.
I have outsourced pieces of work many times over the last 10 years.
I absolutely love having people work for me. I love giving over a project and see someone make progress on it - when I’m not working on it! What's not to love.
There are a few things that make the chance that an outsourcing relationship will be successful.
Clearly articulate the project or task
Really breakdown what the inputs, processes and outputs of the project are. What do you want them to produce? If you want data or a report formatted a certain way, provide a template and an example. Don’t expect the person you are working with to be a mind reader.
Logins and Resources
Spend time before you start thinking about all the resources your assistant will need. What logins and information might they need. It will hold up the project if they have to ask you for things as they go along.
Check In and Provide Regular Feedback
At an early stage, check in on progress and provide constructive feedback. If you’d like anything to be different, be clear about how you’d like it to be different.
Communicate Clear Expectations and Set Deadlines
The more clearly you communicate expectations both in the work produced the more likely you are to get the results you want. With a team member, regular deadlines can allow you to make sure the project is progressing as swiftly as it can.
If it's not working.
If after you have done all the above, you are not getting the results you want, it is best to end the project and the relationship.
I’d love to know your experiences of outsourcing, what has worked well and not so well. Do let me know on social media.